Shipping & Delivery
FurCare serves customers in international markets, including the United States, Canada, United Kingdom, Europe, Australia and New Zealand.
Order Processing
Orders are generally processed, quality-checked and prepared for dispatch within 1–3 business days.
Estimated Delivery Times
- United States: 7–12 business days
- Canada: 7–12 business days
- United Kingdom: 7–12 business days
- Europe: 7–12 business days
- Australia & New Zealand: 8–14 business days
- Rest of World: 10–18 business days
Delivery estimates begin after order processing and are estimates rather than guarantees. Actual delivery can vary by destination, carrier, customs processing, weather, peak periods and other circumstances outside FurCare’s control.
Tracking
Once your order ships, you will receive tracking information by email when available. You can also use our Track Your Order page for shipment updates.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country. Unless explicitly stated at checkout, such charges are not guaranteed to be included in the product price and may be payable by the customer. Requirements vary by destination.
Delivery Issues
If your order is delayed, appears lost, arrives damaged, or you receive the wrong item, contact us at furcare.store@gmail.com with your order number and relevant photos or tracking information.