Terms of service

Last updated: August 2026

OVERVIEW

This website is operated by FurCare, a trade name operated by Souren Das. Throughout the site, the terms “we”, “us” and “our” refer to FurCare.

By accessing our website or purchasing a product from us, you agree to be bound by these Terms of Service and our applicable policies.

FurCare is an online retailer of pet accessories. Products are fulfilled and shipped through our international fulfillment partner, CJdropshipping.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products or services for any unlawful or unauthorized purpose.

2. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications and pricing are accurate.

Product images may vary slightly from the actual product due to lighting, photography, display settings, manufacturing variations or changes made by the supplier.

We reserve the right to correct errors, update information and modify product availability or pricing where necessary.

3. ORDERS AND PAYMENT

When you place an order, you agree to provide accurate and complete billing, shipping and contact information.

An order is not considered accepted until payment has been successfully authorized and the order has been confirmed.

We reserve the right to refuse or cancel an order where permitted by applicable law, including where there is suspected fraud, an obvious pricing error, inaccurate information, or product availability issues.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

4. PRICING

All prices displayed on the website are shown in the currency selected by the customer where available.

Applicable taxes, duties, shipping charges or other fees may vary depending on the destination and are handled as described in our Shipping Policy.

5. SHIPPING AND FULFILLMENT

Orders are fulfilled through our international fulfillment partner, CJdropshipping.

Estimated delivery times are provided in our Shipping Policy and are not guaranteed. Delivery may be affected by carrier delays, customs processing, weather, public holidays, incorrect address information or other circumstances outside our reasonable control.

6. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Customers should contact FurCare before returning any product because return instructions and the applicable return address may vary depending on the product and destination.

Nothing in our policies limits any mandatory consumer rights available under applicable law.

7. INTERNATIONAL ORDERS

FurCare serves customers internationally.

International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country.

Unless explicitly stated otherwise, such charges may be the customer's responsibility.

Customers are responsible for providing accurate delivery information and complying with applicable import requirements.

8. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, designs and other materials, is owned by or licensed to FurCare unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission, except where permitted by applicable law.

9. THIRD-PARTY SERVICES

We may use third-party service providers to support payment processing, order fulfillment, shipping, analytics, marketing and other website functions.

Third-party services may have their own terms and privacy policies.

10. ACCURACY OF INFORMATION

We do not guarantee that information presented on this website will always be complete, accurate or current.

We reserve the right to correct errors and update information at any time.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, FurCare will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. GOVERNING LAW

These Terms are governed by the laws applicable to the business operated by Souren Das in India, subject to any mandatory consumer protection rights that apply to customers in their jurisdiction.

13. CHANGES TO THESE TERMS

We may update these Terms from time to time. The latest version will be posted on this page with the updated date.

14. CONTACT INFORMATION

FurCare
Trade / Enterprise Name: FurCare
Operated by: Souren Das

Email: furcare.store@gmail.com
Phone: +91 8240139489

Business address:
Flat/Door No. 302, VRB Siva Grand,
7th I Cross, Whitefield, Block 33,
Bengaluru (Urban), Karnataka 560037, India

Udyam Registration Number: UDYAM-KR-03-0748743
IEC Number: CABPD5067R